Q
Can I customize the packaging for my order?
Yes, OEM and customized packaging solutions are available to match your branding specifications.
Q
What is the average lead time for delivery?
For standard stock items, the lead time is 7 to 35 business days. For OEM or customized orders, it generally takes 30 to 45 business days.
Q
Which shipping methods do you support?
We offer flexible shipping options, including DHL, FedEx, UPS, EMS, or transport via Sea and Air depending on your request.
Q
Where is the dispatch port located?
All orders are dispatched from Incheon Port, South Korea.
Q
How are OEM and custom orders processed?
OEM orders require detailed design specifications. Once details are confirmed, production is initiated with a typical lead time of 30-45 business days.